• Einar@lemm.ee
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    2 months ago

    How many times has this been posted now? Genuine question: why is this such a big deal?

    • cygnus@lemmy.ca
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      2 months ago

      Genuine question: why is this such a big deal?

      These are not all video game companies, but for reference:

      AMD: 26,000 employees
      EA: 14,000
      Facebook: 84,000
      Netflix: 11,000
      Spotify: 9,000
      Twitter: 7,500

      • nalinna@lemmy.world
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        2 months ago

        Yep. But it also seems like people are so shocked by the data that maybe they’re missing the moral of this story, too? …sure it’s impressive that Valve has done so much with such a small workforce, but I think the reason they’ve been able to move so quickly is because they have such a small workforce. Companies get slow because they get big…I don’t care how much you tout your SAFe processes; you will always lose efficiency as you grow. It’s the difference between steering a canoe vs a cruise ship…the more you grow, the more you have to fight against momentum. So, my takeaway from this is that they figured out the secret to continued success as a maturing company, and good for them.

        Now, I say all of this with sincere hopes that they don’t work their smaller number of employees to death and ask them to take on inappropriately burdensome workloads. Because if that’s the case, they should fuck right off with the rest of their peers.

        • Capt. Wolf@lemmy.world
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          From what I understand, they basically have a very open work structure. People are free to work on what they want, when they want. They actually are against high workloads and do everything they can to prevent employee burnout.

          Source

          I can’t say if that extends beyond the development teams to other departments like server management, but everything I’ve ever seen about them says they’re all just in it to have fun, make cool shit now and then, and of course make tons of money. The fact that their sales platform basically just prints money helps support that culture, obviously.

            • Capt. Wolf@lemmy.world
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              2 months ago

              That’s a bummer, but also not entirely surprising when you consider Half-Life 3…

              • SchmidtGenetics@lemmy.world
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                Yeah it’s great to think letting your employees do what they want is good, which it is, but yeah everyone’s going to have their own idea and want to work on it. So who gets funding, etc.

                It’s strange the person said they move fast, that’s not something I’ve ever heard in reference to steam/valve before, and so many upvotes? What’s going on here.

            • HobbitFoot @thelemmy.club
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              2 months ago

              I think it speaks to developing for gaming over developing for infrastructure. What does it say about gaming where, a company that has a healthy attitude about work in general, has staff that prefer to work on addressing Steam bugs over working on a prestige game?

              • SchmidtGenetics@lemmy.world
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                Do they? They have some pretty buggy and downright unplayable games due to griefers for years now so how is that even remotely true? And I’m sure their employees would rather build something new than to keep fixing old stuff, who wants that? That’s a pretty weird claim to say people prefer.

                It’s like people bury their heads and ignore everything bad about steam/valve.

                Steam/valve/newall seems to have this weird thing on lemmy, every other billionaire is cancer, but all hail GabeN, can’t have a discussion about anything here it seems without it getting derailed by people with rose glasses on.

                And did you read anything posted? What’s “healty” about anything from my screen grab?

                • uis@lemm.ee
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                  2 months ago

                  They have some pretty buggy and downright unplayable games due to griefers for years now so how is that even remotely true?

                  TF2 got bot-free recently. Let’s see how it lasts.

              • SchmidtGenetics@lemmy.world
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                2 months ago

                Or there’s not enough people with passion, since their passion is hats, or the higher ups have their preferred people they give funding too, part of the linked articles mention this stuff.

                • Grandwolf319@sh.itjust.works
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                  2 months ago

                  I don’t want forced passion. If an artists doesn’t want to create, they shouldn’t be forced.

                  So is game making an art form, I think so.

        • scarabic@lemmy.world
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          Your point about agility is valid but Valve hasn’t veered and pivoted their way to success. Their core model and service have stayed pretty consistent for many years now. And while a cruise ship can’t steer quickly, it can move a hell of a lot more people much faster than a canoe. They are just getting a lot done with very few people and it’s 100% worth of remark. I’d love to hear more about how they do it.

        • theneverfox@pawb.social
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          2 months ago

          This is such a simple idea that people seem incapable of understanding

          Big companies can’t innovate. They’re pulled in too many directions and create bureaucracies that stifle the individuality needed to push beyond known techniques. At best, they can iterate and imitate - and even that is very hit or miss

          There’s this idea companies must grow or die - but in reality, companies grow until they can only perpetuate themselves. They start to only make sense on paper

          Individuals drive progress - they need time and autonomy

        • interdimensionalmeme@lemmy.ml
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          2 months ago

          Valve has done so much ?

          Steam hasn’t been improved since 2012.

          They’re clearly coasting.

          They’re keeping their keeping the 30% cut and running away with it instead of hire people to fix stuff.

          • sugar_in_your_tea@sh.itjust.works
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            2 months ago

            Since 2012:

            • Linux support - I joined around 2013 because of that
            • Proton - massive Linux compatibility upgrade
            • Steam Input - along with big picture mode and whatnot
            • SteamVR
            • hidden games
            • cart improvements
            • mobile app improvements, along with MFA
            • collections

            That’s just what I remember off the top of my head. I’m sure there’s more that I just don’t care about.

            • Drasglaf@sh.itjust.works
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              2 months ago

              Remote Play Together is another big one for many, I’ve used it together with Retroarch, so much fun.

      • SchmidtGenetics@lemmy.world
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        But it’s basically a store front and they contract almost everything out. Like how many people does it take to run some servers? They don’t make games, the steam deck and the VR are the few things they’ve done. And that could be done by a couple dozen engineers and contract everything else.

        Like how many employees should they have?

        Okay I shouldn’t have taken a shot at their game making ability, but it legit fucking sucks and they acknowledge it, people bash them for it sometimes, take it easy guys.

          • SchmidtGenetics@lemmy.world
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            2 months ago

            Isn’t most of steam pages like the discussion, store page, forums, guides, workshop etc are self moderated by the publishers and developers?

            And yeah they made Alyx in the last decade? They make hats for old games, that’s it it seems.

            • Dudewitbow@lemmy.zip
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              they have mobile games too, and a tech demo for the steam deck, and the known hero shooter in the works

              basically the people who think valve doesnt make games didnt buy into any of their expansionary market projects (mobile/vr/steam deck). They make games, just ones you dont want to play/cant play

              • SchmidtGenetics@lemmy.world
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                2 months ago

                Nah, their corporate structure legit caused them issues making games, people like to think valve as this perfect company, but it’s hella flawed and it’s peak capitalism too.

                Lemmy just seems to dislike anything remotely bad being said about them, it’s odd.

                • cygnus@lemmy.ca
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                  2 months ago

                  it’s peak capitalism too.

                  The screenshot sounds more like “peak anarchism” to me.

                • Dudewitbow@lemmy.zip
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                  im not a steam stan for any reason (i rarely even buy shit off the steam store directly) but its disingenuous to say they dont make games. Id argue peak capitalism is when you force a sequel to a game that didnt necessarily need it. there are a LOT of things I can conplain about when pertaining to valve, but not making games isnt one of them. its a poor argument to make when users choose not to play what they dod make.

                  Its similar to Fallout and Elder Scrolls, its not that there ISNT a new fallout or elder scrolls game, its just they made ones that users mostly didnt want to play (ESO, FO:Shelter, FO:76, ES: Blades, ES: Castles) disregarding the also existing VR versions of each game.

                  the argument sounds very similar to thise currently complaining on the Nintendo front that Famicom Detective Club got a new game, and not other nintendo IPs like Star Fox (which had Zero, Guard and Starfox 2) in the last decade, and Fzero (which had Fzero 99). its never a matter of they didnt make games, its the matter that they didnt make games they wanted

                • lmaydev@lemmy.world
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                  2 months ago

                  Letting your employees work on what they like doesn’t seem like the worst thing. It might hurt game profits but seems much nicer for the workers.

            • uis@lemmy.world
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              2 months ago

              I’m not sure what do you mean as moderation of store page.

              • SchmidtGenetics@lemmy.world
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                2 months ago

                They make the information on the store page, they moderate the forums, guides and workshop.

                What does steam moderate themselves?

        • cygnus@lemmy.ca
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          2 months ago

          They don’t make games

          DOTA and CS beg to differ. Spotify is a “storefront” that produces nothing but has about 25x more employees.

          • SchmidtGenetics@lemmy.world
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            And valve contracts out or has the developers and publishers self moderate their own pages on Steam instead. Why is this shocking? Because a company contracts out instead of employing people and has their customers do stuff for free…?

              • SchmidtGenetics@lemmy.world
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                How does a discussion have a loser? I was adding how valve has such a low employee account since it apparently wasn’t clear to anyone currently in the discussion.

                Take offense that they legit have issues publishing any games due to their corporate structure…

                But I was only adding to the discussion, why do you need to “win”? They have their customers moderate their store pages and they contract out employees instead. Can you provide polite discourse to this topic without being an ass or no?

              • SchmidtGenetics@lemmy.world
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                It would seem they pay more employees than contractors, that’s why their employee count is higher.

        • jqubed@lemmy.world
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          Wall Street would probably say 15-30,000+. I think the point of the surprise is that actually it’s possible to be massively profitable and have good products without needing massive teams of people. How many mediocre/bad AAA games have teams larger than Valve’s entire staff? More isn’t always better, sometimes it’s just more.

          I haven’t read this article, because yeah, I’ve seen this same basic headline over a dozen times in the past week on Lemmy, but I think it’s a testament to what can happen when a private company doesn’t have a lot of shareholders and is run by people who just want the company to run well and be profitable. They don’t have to chase some unsustainable Wall Street expectation of x% growth every quarter.

          • SchmidtGenetics@lemmy.world
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            2 months ago

            Most of the store front is moderated by the publishers and developers, and they contract out a lot of work, maybe what, one valve employee at a server bank with the rest being contract workers?

            • uis@lemmy.world
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              2 months ago

              Most of the store front is moderated by the publishers and developers,

              You say this a lot, but can you explain what this means?

        • uis@lemmy.world
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          Like how many people does it take to run some servers?

          That is exactly the point of post. You don’t need tends of thousands of people to run some servers.

          • SchmidtGenetics@lemmy.world
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            2 months ago

            You do need employees and valve contracts them instead of hiring directly.

            This is the detail people are missing or ignoring in their circle jerk of valve here.

      • suction@lemmy.world
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        2 months ago

        None of these companies are comparable other than they’re also tech…

    • Xenny@lemmy.world
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      Been seeing a lot of anti-valve corporate propaganda lately I think they’re upset with the way they run their company because it shows that in comparison their own companies are being greedy and hoarding wealth. It also shows how vastly inefficient in comparison they are.

      • SchmidtGenetics@lemmy.world
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        Weird take, in valve more money is saved for Gabe himself (hence his half a dozen yachts….), while on the other hand, the companies with more employees spend more on giving other people money.

        So who’s hoarding using your logic? The company with 10 bil in revenue and 200 employees, or the company with the same revenue and 20000 employees…? Because to me it seems ones doing more for citizens at large than the other lining one persons pocket far More.

        • Xenny@lemmy.world
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          The company with more wageslaves of course. I’m sure valve employees are paid very well. Yeah Gabe Newell is a billionaire and I’m not defending that, he should definitely be paying more in taxes. As they all should. But the way valve runs things is their business as a private corporation and I’m tired of seeing the being tore down for no apparent reason lately. Lots of better targets. It seems motivated by something larger behind he curtain and I don’t like being manipulated.

  • SapphironZA@sh.itjust.works
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    2 months ago

    Valve is an excellent example of a sustainable tech company. It’s not on the growth at any cost, boom and bust cycle

    • Kerred@lemmy.world
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      I recall in a decades old Texas Univ interview, Gabe said you had to be aggressive in your firing processes.

      Is the same video I recall they made him put on a horse head and try to hold up three fingers.

    • ZILtoid1991@lemmy.world
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      They just provide a service good enough for the more toxic gamers so they won’t get harassed, nothing more beyond that. They have almost nonexistent moderation, and no longer are developing games.

  • flamingos-cant@feddit.uk
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    2 months ago

    This number doesn’t seem to include support staff who iirc are contract workers so might not count as “employees”.

    • SchmidtGenetics@lemmy.world
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      Most of the support staff is their customers and users actually.

      Most of the store is curated and moderated by the developers and publishers, but you’re not wrong about stuff like server farms and development.

      But I’m also curious, there’s a line, so where is it? No business is going to include the plumber and electrician they hire to do occasional or even routine work and maintenance. So do the same techs working on server equipment count or not? Where’s the line on this who’s a contracted employee instead of contracter.

      • flamingos-cant@feddit.uk
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        2 months ago

        Most of the support staff is their customers and users actually.

        It’s not users that process refund request, recover your account if e.g. you’ve lost your 2FA method, or any of the other innumerable things you might need to contact Steam support for. I don’t think it’s unreasonable to include the staff that do this as part of their workforce.

    • suction@lemmy.world
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      2 months ago

      Who each will need a couple of consultants from McKinsey, PWC, you name it, to do their jobs!

        • suction@lemmy.world
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          Ok… let’s walk through that together! This is my comment if your guesses were correct:

          “Who each will need a couple of consultants from a type of cheese, a firearms company, you name it, to do their jobs!”

          See how that a) doesn’t make any sense b) is not funny and c) is grammatically dubious at least?

          You could probably do better punch-up if you tried, right?

  • CosmoNova@lemmy.world
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    Economists are praising it‘s efficiency but there are massive shortcomings when it comes to costumer support. A couple years ago I was told they have a whopping single person dedicated to matters in the german market for example. Anyone who has any idea about the german bureaucracy hellscape knows this is far from sufficient to deal with any issue whatsoever. And I suspect it‘s not running much smoother elsewhere.

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      costumer

      I don’t think valve owes the cosplay community squat.

      in a serious reply to your point though:

      I appreciate their line of thought - why dedicate resources for roles that don’t add value to steam’s development just to engage with every country’s unique bureaucracy? until those countries fine valve for noncompliance it seems like an easy choice to make.

    • tal@lemmy.today
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      Anyone who has any idea about the german bureaucracy hellscape knows this is far from sufficient to deal with any issue whatsoever.

      Maybe that’s contractable.

      • CosmoNova@lemmy.world
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        Does that matter when the bottleneck is this tiny? A single employee would have to contract, stay in contact and approve whatever they outsource. And going by some quirks with the german side of the store their usual response seems to be simply blocking german IPs from accessing whatever may cause extra bureaucratic work for them.

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          The single full time employee is the lead or manager. They have some number of contractors to work with but aren’t headcount.

          • OsaErisXero@kbin.run
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            Specifically that person probably contracts a law firm to handle the bureaucratic aspect, on an ongoing basis and a support team to handle low level issues.

    • TheDarksteel94@sopuli.xyz
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      It’s interesting because I’ve never had to wait for too long for a reply. So I assume they have a lot of automatic tools helping them out in some way.

      • mlg@lemmy.world
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        2 months ago

        Watch the heavy update will drop any second now!

        Annnyyyy second now…

        • Yuri addict@ani.social
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          Just took a look at the future and im sorry to say the heavy update wont happen tho we got half life 2 episode 3

  • mettwurstkaninchen@feddit.org
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    2 months ago

    THB, they could use a few more employees and it shows. Community moderation is awful and there are many nazi groups. The whole trading ecosystem is ripe with frauds and many games released are cheap shovelware, asset flips or broken. And don’t get me started on the problems with abandoned Early Access games. Valve could hire a few more people and maybe try to tackle those issues.

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      This take will probably be unpopular, but FWIW I agree with you. I rarely use the community feature and I don’t care about the trading so personally I would like it if they just stuck with what they do well.

      • Gingernate@programming.dev
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        Yeah same. I don’t play a ton, mostly on the deck,. And I also avoid interaction with other people on their platform. But I’ve never had an issue.

  • Corigan@lemm.ee
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    2 months ago

    I think people often hate steam for their success, but fail to see it’s the result of customers’choice in a free market. (I see it enough I’m not sure if people get paid to hate on them… To ruin the thing they have most of customer respect)

    Steam is not publicly traded and does not act like every other publicly traded company. It invests in its customers experience and custtomer come back for that. It does not nickel in dime or use its position to hold its customer captive and enshitfify its product. It’s not an ISP…

    It invests in hardware and software development it believes the industry needs not to make a massive profit but to be a champion of what gaming should be (Linux, steam link, index, bug picture, steam controller, steam deck) These products are experimental and usually sold at or near cost not to make money but to prove to the market there is a need and a demand.

    They are often a champion and voice of the gamer.

    They could have tried to be like Bethesda and tried to monetize their workshop but they didn’t.

    Sometimes they’re quiet and we don’t hear anything about what they’re working on, but that doesn’t mean they aren’t working on things.

    I can’t imagine pc gaming would have survived and resurged without steam. And I hate to think what it would be like if there were just 5 epics, origin, Uplay, whatever other launcher. I think gaming would look like mobile games…,… which takes a 30% cut too and can only sell in apple or android markets… No one bitches there and they offer no services.

    • Lets_Eat_Grandma@lemm.ee
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      I think people often hate steam for their success

      I hate them for forcing me to use a kind of DRM which will stop working once their servers stop.

      Halflife was just fine without steam. Adding steam seemed to be a way to stop players from sharing CD keys.

      • homicidalrobot@lemm.ee
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        2 months ago

        You can play: Half-Life 1: Source Half-Life 2 Half-Life 2: Episode One Half-Life 2: Episode Two All with steam closed. Original half life expansions aside, your take is senile. I suppose alyx could’ve done without it.

        • Lets_Eat_Grandma@lemm.ee
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          Okay, but what about all the games that have come out since steam has launched and ONLY have online-only drm options?

          Not talking about MMOs because those are their own beast. I’m talking about a huge amount of games though excluding mmos.

          I don’t mind digital distribution DRM platforms, I just want a choice. I want licenses to be portable and I want to be able to re-sell licenses for games I do not wish to own any longer. I don’t want to be bound to just console games either.

          • TheGalacticVoid@lemm.ee
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            I don’t think resellable licenses are a great idea. It works with physical media because it will have flaws that affect quality and price, but I don’t see how that would work for digital without screwing over devs. I can completely get behind transfers or trades with friends or between platforms, but not really for resale.

            • Charzard4261@programming.dev
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              2 months ago

              I can get the transfers between friends part, but why between platforms? That makes zero sense from a business standpoint.

              The only way that would work is to have game companies manufacture and distribute an external storage medium themselves, because platforms sure as hell won’t say “Oh you bought a license on another store? Sure, you can use our CDN for free!”. And now we’ve almost reinvented game CDs.

    • HauntedCupcake@lemmy.world
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      2 months ago

      I agree with you, but justifying anything by saying they’re successful in a free market is really iffy. There are plenty of large evil companies that are incredibly successful. That said I agree with everything else you’ve said.

      I personally think 30% cut is too much for any app/software store. But if anyone deserves it Steam does

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      2 months ago

      It’s not an ISP…

      Valve has AS number, so it is an ISP

  • Grimy@lemmy.world
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    2 months ago

    8500 million in revenue and 350 employees.

    Gaben owns 6 yatchs and spends 70 to 100 million maintaining them.

    There is absolutely nothing that differentiates valve from the other stores front to justify this. The whole store front industry should be tightly regulated. No billionaire should exist and if you find yourself defending one, it just means they have a good marketing team.

    This is having a negative impact on the industry and the only ones benefiting are Gaben, Nintendo, Microsoft, Epic, etc. it’s clear collusion.

    Can’t wait for all the downvotes and simps coming to defend him because “Gaben isn’t your average billionaire”.

    • glimse@lemmy.world
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      2 months ago

      There is absolutely nothing that differentiates valve from the other stores front to justify this.

      The “justification” is that Steam is a good storefront and others kind of blows. There’s nothing stopping other companies from making good software…they just haven’t.

      it’s clear collusion.

      That’s not what collusion is… Steam doesn’t sell Nintendo games and is Epic/Microsoft’s rival.

      Can’t wait for all the downvotes and simps coming to defend him

      To be clear, I’m not defending billionaires. Your talking points are just kind of baseless.

      • SchmidtGenetics@lemmy.world
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        2 months ago

        I mean they have tried, but than they get in shit for doing something different to get their foot in the door(epics free games). Valves marketing and fan base is top notch and defends them voraciously with their rose coloured glasses.

        They have buggy games, they don’t update them, they are currently over run with griefers making some unplayable to any fun degree.

        What’s with the passes they keep getting? As you said they get “justification” lmfao, what a fucking joke. Its capitalists defending despite you claiming you aren’t what a joke. Does musk get a pass for his space ventures? No, so why does gaben? Please explain in detail, I would love a legit answer to this.

        • Deceptichum@quokk.au
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          2 months ago

          Because people dont want free games, they want a useful service with features. EGS is a piece of shit that leaks users data often.

          • SchmidtGenetics@lemmy.world
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            You seem to think they can just create a copycat store of steam at release. That’s pretty foolish, they are constantly updating their store with new features, it takes time to develop stuff.

            And I’ve not heard of a data leak, let alone multiple, sources please, because not even Google is bringing up any meaningful results. Maybe you’re thinking of developers and not them themselves…?

        • JustEnoughDucks@feddit.nl
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          2 months ago

          L O L “doing something different”

          Epic tried to pull an Amazon.

          Get VC money and chinese money and subsidize and undercut competition using anticompetitive practices to gain market share before the rug pull where they jack up their margins to the industry standard. (Everyone uses 30%, even brick and mortars except humble which is 25)

          The difference is Amazon actually made a good software experience in the beginning few years and Epic spent literal years with very few feature updates and whining and burning money suing about “unfair market practices” when they were the only ones actually engaging in anti-consumer practices like paying off developers to be Epic-exclusive and buying developers and removing their games from steam. The other “different” thing that they did I guess is their CEO is an outspoken objective asshole.

          They never got to the rug pull part because their actual software sucked balls and they refused to improve it so much so that someone else actually made a better launcher than them for their own products…

          • SchmidtGenetics@lemmy.world
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            2 months ago

            Humble’s is 12% and all the others charge 30% because that’s what steam set as an arbitrary standard.

            They can all operate with lower, but go off on this conspiracy theory.

            See blindly defended, can’t even have a discussion without it being derailed by conspiracy theories. Who’s voting up this bullshit? They tried something different, they get shit on, of course you can find an angle with anything a company does, that shouldn’t stop people from having a discussion. They asked what others tore fronts are doing, b the eh are trying, than people like you come and shit all over them because it’s not immediately identical or better than steam.

            We get it, nothing can be better, that doesn’t mean people shouldn’t try and we should shit all over their attempt. Yeah that’ll make them try harder. You’re the reason why they stop trying, because it’s not worth the effort since they know it’ll never meet peoples quite frankly impossible standards.

            So can we please have an actual discussion on this topic for a change? Or are fanboys just always going derail actual conversations with their stupid bullshit?

        • glimse@lemmy.world
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          2 months ago

          Nowhere did I say Gaben gets a pass, I’m saying Steam is a great service.

          • SchmidtGenetics@lemmy.world
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            2 months ago

            But is it? It’s maintained by its users and customers.

            Gabe reaps all the benefits and who else gains your justification is what?

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          Nobody shit on epic for giving away free games. You can’t just make a completely false statement like that.

          People don’t like epic because they bought games and made them exclusive to their store.

          • SchmidtGenetics@lemmy.world
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            Nobody shit on epic for giving away free games

            Uhh go check the internet maybe? Epics gets bashed for everything, including the free games dude lol.

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              Provide one example if it’s so ubiquitous. I have been following the EGS discourse for years and never seen anyone complain about the free games.

              Maybe complaints about how the games aren’t worth it because you have to use EGS, sure. I’ve made that joke myself. That’s a different complaint though.

              • SchmidtGenetics@lemmy.world
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                Ah so you’re just a troll. You understand the hate, participate, but claim it isn’t. Thats what racists and other type of people justify their hate.

                Blocked.

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        2 months ago

        The product stays the same if we bring down their revenue to 1 billion, they aren’t close to bankruptcy. If they took 0.5 %, Gaben would still be able to afford a yatch or two, just not 6.

        Having a competitors product on your platform doesn’t have anything to do with collusion. They are rivals but they don’t actually compete or strive to give their customers any kind of competitive prices.

        And yes, you are defending a billionaire.

        • glimse@lemmy.world
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          The product stays the same if we bring down their revenue to 1 billion, they aren’t close to bankruptcy. If they took 0.5 %

          So? I don’t care if they’re forced to lower his salary. You said nothing differentiates Steam enough and I’m saying it does so by being good.

          They are rivals but they don’t actually compete or strive to give their customers any kind of competitive prices.

          The majority of customers on all storefronts are fine with the pricing as-is. Steam’s competitive advantage comes from being the best storefront with an amazing library and . That’s why it’s the top dog

          And yes, you are defending a billionaire.

          I’m clearly not. I’m defending the service itself

          • SchmidtGenetics@lemmy.world
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            The majority of customers on all storefronts are fine with the pricing as-is. Steam’s competitive advantage comes from being the best storefront with an amazing library and . That’s why it’s the top dog

            Pricing has nothing to do with Steam dude…. that’s publisher/developer controlled. And they have a quite a lot of stink to say about the cut they take for nothing. They need to curate and moderate all their own store page, Steam does what and takes 30%?

            It’s no wonder some take epics deals, the cut they take is 12%, that’s significant. And if epic can operate by taking that much with their employee count, clearly valve could be doing a far better job of what they do, but they do what again…? Line Gabe’s pocket and what else?

        • rdri@lemmy.world
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          If they took 0.5 %,

          Took from what? Is this about the revenue share again? Stop listening to that idiot Timmy.

          We know that many others take the same %% so I could say even if they took 50% they wouldn’t deliver a product as good as Steam.

          • Kecessa@sh.itjust.works
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            2 months ago

            With a 30% cut they make enough surplus that the owner is a billionaire that can afford 6 yacht, there’s no reason why you or anyone should defend Valve’s decision to be so profitable instead of making games cheaper and that applies to any company where the owner is rich.

            • rdri@lemmy.world
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              Yachts. This can’t be more silly. And what would you say if he didn’t own those yachts? “Look at the bank account of that guy who owns almost a whole gaming platform because others are not qualified enough to compete with his company”?

              • Kecessa@sh.itjust.works
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                That’s exactly what people should say, billionaires shouldn’t exist, it’s that simple. 80% of US citizens live paycheck to paycheck, people have a hard time affording to pay for basic needs, meanwhile you’ve got companies that take a big enough cut on everything they sell that their owner can afford to spend in a day more than the average person will make in their whole life without having to even think about the impact that will have on their ability to pay their bills.

                The wealth they accumulate comes directly from our pockets, stop defending them, they exist because we pay more for things than they’re truly worth.

              • Kecessa@sh.itjust.works
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                It’s not just about Steam taking a smaller cut, the whole distribution chain makes it so the people developing the product are the poorest ones in the development to consumer process.

                If publishers and distributors took a smaller cut and prices stayed the same instead of going down, it would mean that developers would get more money for their work, developers are people like you and me.

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            2 months ago

            To be clear, I’m not listening to anyone. I think the government should step in and force a maximum of 5% on all stores, or something similar.

            The fact that they all take the same percentage is exactly the reason why I’m saying there’s collusion going on.

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              I’m sure you came up with that 5% number after careful research and didn’t just pull some low round number out of your ass.

              /s

            • rdri@lemmy.world
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              Government of which country or countries? You wouldn’t think they would stay in the US if what you said will happen, would you?

              • Kecessa@sh.itjust.works
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                Their propaganda machine works so well, you’re proving it by bringing up all the usual talking points.

                “They offer a good product so they deserve it.”

                “They would leave if they were forced to reduce their profits.”

                You know what countries can do? Get together and impose the same kind of rules to all companies no matter where they’re established. They can also decide to force companies to pay taxes based on where the revenue came from under the threat that they won’t be able to do business in their territory anymore.

                It’s funny how in a previous conversation you were saying that people should be able to make donations to devs and you never thought “Hey, maybe it’s not normal that only 50% of what I pay ends up in the pockets of the people doing the actual work…” and you even suggest that art should be encouraged via tax redistribution. Well guess what, that wouldn’t be necessary if multimillionaires and billionaires didn’t exist in the first place.

                People all around you are struggling and you’re defending the 1%, wake the fuck up.

          • SchmidtGenetics@lemmy.world
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            We know that many others take the same %% so I could say even if they took 50% they wouldn’t deliver a product as good as Steam.

            Epics 12% and they operate with how many more employees?

            So what is valve doing with all this extra money than on Gabe?

            • rdri@lemmy.world
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              Epics are posers at this point, or one could say a fake platform. Remove Fortnite from them and it will shut down immediately, especially at 12%.

              • JustEnoughDucks@feddit.nl
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                Epic tried to pull an Amazon.

                Get VC money and subsidize and undercut competition using anticompetitive practices to gain market share before the rug pull where they jack up their margins to the industry standard.

                The difference is Amazon actually made a good software experience in the beginning few years and Epic spent literal years with very few feature updates and whining about “unfair market practices” when they were the only ones actually engaging in anti-consumer passes like paying off developers to be Epic-exclusive and buying developers and removing their games from steam.

              • SchmidtGenetics@lemmy.world
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                You realize the others only charge that much since steam set the standard… yeah? All of them can charge less so what’s your point here? You clearly lied in your original comment, and are now making up points to defend it.

    • uis@lemm.ee
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      2 months ago

      Others barely tried to compete. GOG has its niche in DRM-free, while Epic engages in REAL monipolistic behaviour(Epic exclusives) and upset gamers with it.

      • Grimy@lemmy.world
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        Did you read your own article?

        In 2021, Microsoft estimated Valve’s annual revenue at $6.5 billion, roughly on the same scale as EA’s $7.5 billion in 2024 revenue. But Steam achieved those numbers with around 350 employees, compared to well over 13,000 people employed by EA.

        The disparity highlights just how much money Valve brings in with a relatively small workforce. And a lot of that is thanks to the chunk of revenue Valve takes from every sale on Steam.

        That’s the indie industry getting fucked right there, but sure, drink Gabbens sweat.

        The actual revenue is difficult because it’s all estimation, they clearly don’t want us to know and hide it. One website says 13 billion lol, and they brought it an estimated 1 billion just from Counter-strike crates. I got 8.5 from the article that was posted two days ago. Whatever it is, it’s too fucking high, stop defending multi billionaires.

        • ashok36@lemmy.world
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          Go ask any indie developer if they think the 30% cut valve takes from sales through steam means they’re “getting fucked”. I can assure you, the vast majority do not.

          Serving files, absorbing the costs of credit card payments and charge backs, and maintaining community forums is worth the 30% alone. Hell, just being able to list your product on the most popular store is worth it for some people.

          In my industry, physical stores won’t even consider stocking your product for less than 40pts of margin and the big guys expect you to absorb the freight costs as well.

          30% on storefront sales and you can sell your own keys for 100% profit on your own site is more than fair.

  • bitwolf@lemmy.one
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    2 months ago

    Steam is successful because they’re the only company in that market treating customers right.

    I’d be very upset if the courts side with EA.

    • prole@sh.itjust.works
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      They’re also one of the few (possibly only) that has not gone public.

      Just a coincidence, I’m sure.

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        There are plenty of private companies that are shitty too. It definitely helps being private (and maybe is a requirement?), but you also have to have the right owners for private companies to be good.

        • prole@sh.itjust.works
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          2 months ago

          For sure… Just one more reason to adopt co-determination laws like those in Germany.

          Public or private, if the board of the company actually contained literal workers, it could make things so much better.