commander@lemmy.world to Technology@lemmy.worldEnglish · 17 days agoOh no, Intel is moving customer support to AIwww.pcworld.comexternal-linkmessage-square22linkfedilinkarrow-up111arrow-down10
arrow-up111arrow-down1external-linkOh no, Intel is moving customer support to AIwww.pcworld.comcommander@lemmy.world to Technology@lemmy.worldEnglish · 17 days agomessage-square22linkfedilink
minus-squarebleistift2@sopuli.xyzlinkfedilinkEnglisharrow-up0·17 days agoTo be fair, customer service is useless either way. At least I can curse the AI into oblivion.
minus-squareSpaceNoodle@lemmy.worldlinkfedilinkEnglisharrow-up0·17 days agoActual customer service is amazing.
minus-squareabbadon420@sh.itjust.workslinkfedilinkEnglisharrow-up1·17 days agoYes, customer support where people actual want to help you and with the mandate and autonomy to actually be able to help you. Not customer support that is just a bunch of monkeys who aren’t allowed to go off script.
To be fair, customer service is useless either way. At least I can curse the AI into oblivion.
Actual customer service is amazing.
Yes, customer support where people actual want to help you and with the mandate and autonomy to actually be able to help you. Not customer support that is just a bunch of monkeys who aren’t allowed to go off script.