Meme transcription:

Panel 1 of 3: A cute dog looks asks, “pls fix problem??”

Panel 2 of 3: The dog has become upset and says, “No Info!!”

Panel 3 of 3: The dog looks very angry and says “only fix”

  • WereCat@lemmy.world
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    1 year ago

    Me: Contacts tech support while providing detailed information about the issue and what I’ve already tried.

    Support: Tells me to try what I’ve already tried without fully reading my ticket.

    I hate this, especially when you wait several days for reply.

    • bleistift2@feddit.deOP
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      1 year ago

      I understand them. Someone saying they took the troubleshooting steps doesn’t mean they took them.

      Also not everyone is on the same technical level. “I pressed the button on the screen. I thought that means the modem is off!”

    • chiliedogg@lemmy.world
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      1 year ago

      My recent gem was essentially a reply of “I couldn’t find anything on Google about it” and a “resolved” flag.

      You see the problem on my machine, understand it’s significantly affecting the organization, and know who the software vendor is.

      Fucking call them.