• glimse@lemmy.world
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    1 year ago

    Kinda depends, doesn’t it?

    Do they need to find the information you need or is it something they can answer off the top of their head?

    Does the phone call include formalities or is it just “Hey I need X” “Here’s X” “thanks, see ya!”

    Is this person likely to broach other topics or answer you and move on?

    Each method has its strengths depending on the question